Refund policy

PURCHASES AND REFUNDS

1. Through the Site, KTSkinCare offers both individual products for sale and subscription. For individual products purchased  through the Site, a valid credit card will be required to complete the purchase and the amount of the purchase will be charged to the credit card concurrently with the completion of the purchase on the Site.

2. When purchasing subscriptions, on the Site, a valid credit card will be required for billing purposes. You hereby consent to acknowledge KTSkinCare to store (or cause a third party to store on behalf of KTSkinCare) such payment information and agree to the following policies and procedures for payment of subscription, and other periodic fees related to the Site.

3. Immediately upon signing up for an account or subscription on the Site, the fees associated with the first period or term of your selected subscription (monthly, quarterly, annual, as applicable) will be charged to the such credit card. Within ten (10) business days prior to the expiration of the initially selected period or term, and each subsequent such period or term until your account or other periodic subscription is canceled in accordance with these Terms and Conditions, the fees associated with your selected account or subscription for the following applicable period or term will be automatically renewed, and an amount for your renewed account or subscription will be billed and charged to such credit card by KTSkinCare in accordance with the Site’s then-current pricing schedule. If the credit card associated with your account or service should expire, terminate or any payment is otherwise rejected by the issuing company, KTSkinCare may immediately terminate your account or subscription. It is solely your responsibility to ensure (1) that valid credit card information remains on file for your account or service and the automatic renewal thereof, and (2) that a valid email address remains on file for your account or service for any communications from KTSkinCare related thereto.

4. All payments made to KTSkinCare in connection with any product purchased or subscription, and any renewal thereof, are non-refundable. KTSkinCare does not offer, and is not required to provide, any refunds or credits for any reason, including, without limitation, satisfaction or your failure to cancel your account or service prior to its automatic renewal. There is no circumstance in which you will be entitled to, or KTSkinCare is required to provide, a refund or credit for any reason, including, without limitation, satisfaction or your failure to cancel your account or service prior to its automatic renewal.

5. All fees charged by KTSkinCare in connection with any product purchased or subscription of the Site are exclusive of any taxes, levies, or duties imposed by any taxing authority. You shall be, and hereby are, responsible for the payment of all such taxes, levies, or duties arising from your purchase of products or use of the Site.

6. Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

7. Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items.

8. More on Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at

Kathy@ktskincare.com.